Delivery

Shipping policy

Free delivery!
Delivery to a relay point is free from € 54 including VAT of purchase, for orders destined for Europe.

The other options are explained during the ordering process.

 Delivery delay :

48 hours for orders reaching us before 11:30 a.m.
(subject to availability).

However, Toner Services can be exonerated from all or part of its responsibility by providing proof that the non-performance or poor performance of the contract is attributable, either to the customer, or to the fact, unforeseeable and insurmountable, of a third party to the contract. , or a case of force majeure. Delivery is made to the delivery address indicated by the legal or natural person specified when ordering.

The recommendations we make to our customers are as follows upon receipt of the customer's package:
Open the package and check the product before signing the delivery slip (paper or electronic).
Refuse the package if the delivery person does not give you the opportunity to control the package.
Refuse any damaged product and note on the delivery note "Refusal for damage".
The words "subject to unpacking" or "packaging in good condition" are not valid in the event of a dispute.
Refuse any product that does not conform to your order.

Parcel tracking :

You will receive a different E-mail and SMS from Fedex indicating the terms of delivery.